This privacy policy explains how Duford Digital collects, uses, and protects your personal information. We take your privacy seriously and are committed to complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Who we are
Duford Digital is a web design and digital services company based in British Columbia, Canada. Our website address is: https://duforddigital.com
What personal information we collect
We may collect the following types of information when you interact with our website or services:
Name
Email address
Phone number
Business name and website
Payment details (when making purchases)
Browser, IP address, and device data (via analytics tools)
We collect this information only when you provide it voluntarily or when it’s necessary to deliver our services.
Why we collect your information
We use your personal information to:
Respond to your inquiries
Provide our services and fulfill contracts
Process payments and send invoices
Send service-related communications
Improve our website and services
We do not sell or rent your personal information to third parties.
How we protect your information
We take reasonable steps to keep your information secure. This includes using encrypted communication (SSL), secure storage systems, and limiting access to personal data.
Third-party services
We use some trusted third-party tools and platforms to run our business, such as:
Google Analytics, Jetpack Stats, Ahrefs Analytics (for website traffic insights)
Stripe, PayPal, Quickbooks (for payments)
Quickbooks (for invoicing and bookkeeping)
Namecheap (for domain services)
These third-party providers may collect or store your information under their own privacy policies.
Cookies and tracking
Our website may use cookies to improve your browsing experience and to collect anonymous usage data. You can control cookies through your browser settings.
Your rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Withdraw consent or request deletion (where applicable)
File a complaint with the Office of the Privacy Commissioner of Canada if needed
Contact us
For privacy-related questions or requests, contact:
Duford Digital
hello@duforddigital.com
British Columbia, Canada