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Should I use Wix or Squarespace or hire a web designer?

By MJ Howie · Last updated September 22, 2026

These are actually two decisions. Wix or Squarespace is a platform choice. Hiring a web designer is a work choice. A designer can build on Wix or Squarespace, and a business owner can manage a professionally built site after launch.

The short answer: use Wix or Squarespace yourself when the site is simple, the business is new, and you have the time to finish it. Hire a web designer when the site needs to bring in leads, rank in search, explain a complicated service, or represent an established business.

If you sit between those two, hire someone for a fixed-scope template build. You get professional structure without paying for a custom design you do not need.

Start with the job, not the platform

A website for a new side business has a different job from a website for a clinic, law office, contractor, or farm that already has customers and staff.

Ask what the site has to do in the next two years:

  • Confirm that the business is real
  • Explain services and answer common questions
  • Bring in calls from Google
  • Take bookings, applications, or payments
  • Support several locations, practitioners, or service areas
  • Replace a site without losing existing search traffic

The first two jobs can often be handled with a DIY builder. The rest usually benefit from professional planning, writing, design, and testing.

Do not buy a custom website to prove an idea that has not made its first sale. Do not keep a starter site after the business has clearly outgrown it. Both choices waste money, just at different stages.

Use Wix or Squarespace when the site is simple

Wix and Squarespace are reasonable choices when:

  • The business is new or still being tested
  • The site needs about five straightforward pages
  • You already have the logo, words, and photos
  • You do not need unusual booking, directory, membership, or store features
  • Search traffic is useful but not yet central to the business
  • You can set aside focused time to build and maintain it

The hidden cost of DIY is your time. If you spend six Saturdays adjusting font sizes while paid work waits, the cheap site is no longer cheap.

Give the build a deadline. Two focused weekends is enough to learn whether DIY is realistic. If the site is still a collection of half-finished pages after that, hire help or cut the scope.

Wix or Squarespace?

For a simple local business site, either platform can do the job. The better choice is the one you can update without avoiding it for six months.

Try both editors before paying for a full year. Build a home page, add a service, edit the mobile version, and find the domain and billing settings. The platform that makes those tasks feel clear is the better platform for you.

If both feel equal, I would choose Squarespace for a simple brochure site. Its tighter design system gives a DIY owner fewer ways to spend an evening moving a button by three pixels. I would choose Wix when the site already exists there or a needed feature works better there. Moving platforms for a minor preference rarely saves money.

The template is not the main decision. Account ownership, content, search setup, and whether the site gets finished matter more.

Hire a web designer when the site has a business job

A professional build makes sense when:

  • Customers judge your credibility before they call
  • The site needs to produce leads or sales
  • Local search matters to the business
  • Your services need clearer structure or stronger writing
  • The old site has rankings and URLs that must be protected
  • Several tools need to work together
  • You do not have the time or interest to build it properly

You are not paying a designer for access to a website editor. You are paying for the page plan, writing, visual hierarchy, mobile layout, search setup, redirects, forms, testing, and decisions that keep the work moving.

Not every professional site needs custom design. A five-page site with finished copy does not need a two-day workshop and 63 sticky notes. A proven layout with your brand applied may be the right amount of work.

Custom work earns its price when the business has a real reason for it: complicated content, several audiences, custom features, strong competition, or a website that carries a meaningful part of revenue.

Own the accounts even if someone else builds the site

Hiring a designer does not mean giving away control.

Keep these in the business’s name:

  • The domain registration
  • The main website account
  • The billing account and payment method
  • Google Analytics and Google Search Console
  • The original logo, photos, and written content
  • Any booking, email, store, or form accounts connected to the site

The designer can have collaborator access. The owner role stays with the business.

Platform ownership and website portability are different. Wix allows a site to be transferred into another Wix account, but Wix says the site must stay on its servers. Squarespace allows the site owner to be changed, and it can export certain content, but the export does not include every page type, style setting, or feature.

That does not make either platform a bad choice. It means the subscription includes the system the site runs on. You can move the domain and rebuild elsewhere later, but you cannot pick up the complete design and place it on any host.

Whatever platform you choose, get the handoff terms in writing. The agreement should say who owns the site, what happens when the relationship ends, and how the accounts and files get returned. Here is a longer website ownership checklist.

Get a bill that separates the work

A clear quote separates the build from the costs that continue after launch.

Ask for these lines in writing:

  • Website planning, design, and build
  • Copywriting and photography
  • Search setup and migration work
  • Platform, hosting, domain, and paid software costs
  • Ongoing maintenance or support
  • Content changes after launch
  • Work that is outside the quote

The platform subscription should not disappear inside a broad monthly website fee. Neither should maintenance. A maintenance plan can be valuable, but it needs to name the work, the response time, the change limits, and the cancellation terms.

Ask for the total first-year cost and the normal annual cost after that. A low setup fee with a long monthly commitment can cost more than a fixed build. A larger build with support you do not need can also cost too much.

If the scope changes, the price change should arrive before the work starts. That is what a change order is for. The final invoice is not the place to learn that a contact form was extra.

What overpaying actually looks like

Overpaying is not always choosing the highest quote. It is paying for work that does not fit the business.

You are probably overpaying if:

  • You bought a custom strategy for a site that only needed five clear pages
  • You pay a monthly fee but cannot name what happens each month
  • You are billed for platform costs without seeing the actual subscriptions
  • You keep rebuilding because nobody protected the domain, content, or old URLs
  • You spend valuable work time fighting a DIY editor to avoid a one-time build cost
  • You pay for features because they sound impressive, not because customers use them

Before signing, ask what would come out if you chose the next smaller option. A good provider can reduce the page count, writing, features, or revision rounds and tell you exactly what the lower price changes.

The practical choice

Choose Wix or Squarespace yourself if the business is new, the site is simple, and keeping cash in the business matters more than saving your own time.

Hire a designer for a template-based site if the business needs to look credible now, but does not need custom design or complicated features.

Hire a designer for a custom site if the website affects leads, search visibility, sales, hiring, or trust, and the business can support the investment.

Keep the domain and accounts in your name in all three cases. Get the build price, subscriptions, and ongoing support on separate lines. Pay for the site the business needs now, with a clean way to grow later.

For comparison, my Template sites start at $2,025 and custom builds start at $5,940. Hosting & Maintenance starts at $150 per month and is billed separately from the build. The scope, payment schedule, ownership, and handoff are in writing before work starts.

If Wix or Squarespace is enough for where the business is now, that is the right answer. If you want help deciding which lane fits, book a consult. I will tell you what I would pay for, and what I would leave out.

Ready to talk?

A 20 minute call. No pitch. What you need and what it costs.

Or text 778-692-5555 or email mj@duforddigital.com. I reply within two business days.