Website support services
Duford Digital provides ongoing website support for businesses that want help keeping their site healthy, current, and useful. We offer two levels of support depending on what your business needs.
Two service levels to match how much help your website needs
Every website needs some level of ongoing support
A website is not something you build once and forget about. Software needs updates. Content goes stale. Business details change. Without regular attention, a website slowly becomes less useful, less accurate, and less trustworthy.
Duford Digital offers two levels of website support. One covers the technical essentials. The other adds hands-on content oversight. The right fit depends on how much help your business needs.
Two levels of website support
Website maintenance
Technical upkeep to keep your site healthy
Website maintenance covers the technical essentials that keep a website running smoothly. This includes hosting, software updates, backups, security monitoring, plugin maintenance, and theme updates.
This is for businesses that handle their own content updates but want reliable technical upkeep handled by a professional.
- Hosting and uptime monitoring
- WordPress core, plugin, and theme updates
- Regular backups
- Security monitoring
- Performance checks
- Technical troubleshooting
Website management
Hands-on oversight to keep your site current
Website management goes beyond technical maintenance. It includes done-for-you content updates, page edits, support, and ongoing oversight that keeps the site aligned with the business as it changes.
This is for businesses that want someone to handle the day-to-day website work so nothing falls through the cracks.
- Everything in maintenance, plus
- Text edits and content changes
- Adding or updating pages
- Image swaps and content cleanup
- Publishing blog posts or updates
- General website oversight and support
How to choose the right level of support
Choose maintenance if
- You or someone on your team can handle content edits
- Your site content does not change often
- You mainly need hosting, updates, and backups handled
- You want a reliable technical foundation without broader support
Choose management if
- You do not have time to make website updates yourself
- Your business details, services, or content change regularly
- You want someone to handle edits, updates, and oversight
- You want a partner who keeps the site working for the business
What both levels of support include
Every Duford Digital support plan is built on these shared foundations.
WordPress expertise
Local business focus
Direct communication
Reliable turnaround
Plain-language updates
Not sure which level of support is right for you?
Book a short consultation and we will help you figure out the right fit. No pressure, no upselling. Just a clear recommendation based on what your business actually needs.